Frequently asked Questions

Delivery costs are €4.99 in all countries, but delivery is free for purchases over €50. We deliver to the following countries:

• France
• Belgium
• Luxembourg
• Swiss
• Germany
• Spain
• Portugal
• Italy
• Austria
• The Netherlands
• United Kingdom
• Ireland
• Norway
• Sweden
• Denmark
• Finland
• Iceland
• Greece
• Hungary
• Poland
• Czech Republic
• Romania
• Slovakia
• Slovenia
• Croatia
• Estonia
• Latvia
• Lithuania
• Bulgaria
• Malta
• Cyprus

Shipping: We ship your packages within 1 to 3 business days (Monday to Saturday).
Delivery: Delivery time in France is between 3 and 7 working days (Monday to Saturday). The delivery price is €4.99 to all countries we deliver to, with free delivery from €50. For more details, please see our delivery page.

Our customer service is available Monday to Saturday, 9 a.m. to 6 p.m. You can contact us by email at contact@magasin-burkini.com or via our contact page.

We accept payments by credit card and American Express.

Yes, you can return a product within 15 days of receipt. Products must be returned in their original condition and complete. Please see our return policy for more details.

You will receive a confirmation email with a tracking number once your order has been shipped. You can track your order using this number on our website or at Track my order.

We can cancel your order upon request within 24 hours of your purchase. After this period, you will need to make a return if you want a refund.